Additional Information & Free Resources

Are you or someone you know experiencing loneliness?

If you have access to an NDIS Support Coordinator or a My Aged Care Case Manager, reach out and chat with them as they can help you with information on other supports within your local community. 

The following organisations are available to help by providing individualised and/or crisis support.

Lifeline

13 11 14

Beyond Blue

1300 224 636

MensLine Australia

1300 789 978

Kids Helpline

1800 551 800

Suicide Callback Line

1300 659 467

1800 Respect

1800 737 732

13 Yarn

13 92 76

Veterans & Family Counselling

1800 011 046

Care & Support Services

DISABILITY

National Disability Insurance Scheme (NDIS)

The NDIS provides support to eligible people with intellectual, physical, sensory, cognitive and psychosocial disabilities. Early intervention supports can also be provided for eligible people with a disability or children with developmental delays. It is designed to help you get the support you need so your skills and independence improve over time and you can live a full and meaningful life. This might mean being able to live independently, learn, work or be more involved in your community.

Queensland Community Support Scheme (QCSS)

If you need a small amount of help to keep or regain your independence, the Queensland Community Support Scheme (QCSS) can help you to continue living safely in your home and actively participate in your community.

AGED CARE

Home Care Package (HCP)


Home Care Package is aged care funding that helps you live independently in your own home with a package of care, services and case management to meet your personal needs. You have flexibility and choice about who delivers your care.

Commonwealth Home Support Program (CHSP)

The Commonwealth Home Support Programme (CHSP) is an entry-level home help program for older people who need some help with daily tasks to live independently at home.

National Aboriginal and Torres Strait Islander Flexible Aged Care Program

This program is funded to provide culturally appropriate aged care to older Aboriginal and Torres Strait Islander peoples. The service providers in this program deliver a mix of aged care services, mainly in rural and remote areas.

sHORT TERM CARE

Short -Term Restorative Care (STRC)

The STRC Programme provides services to older people for up to 8 weeks to help them delay or avoid long-term care. Read about the STRC Programme, including how it’s managed, approved provider responsibilities, and how to deliver STRC services.

Respite Care

There are many different types of respite care available depending on your eligibility, needs, and services in your area.

Respite care is there to support the person and their carer for short periods of time. It can give both a break and can also give the person a chance to meet new people. It can be accessed in your home, out in the community, or in a residential facility.

In Home Respite

A care worker will come to your home to look after you, so your carer can go out for a few hours, or they will take you out for a coffee or a walk. This type of respite is available during the day or overnight.

Residential Respite

If your carer needs to go to hospital or would like to go on a holiday, but you need help every day, you can move into a nursing home for a short stay to receive care. You’ll return home when your carer is back to care for you.

Centre Based Day Respite

Through centre based respite care you can attend social and recreational activities in a centre based setting for a couple of hours during the day. You might go to a day club or respite centre for group activities. The centre is staffed by trained respite workers.

Emergency Respite – Carers Gateway

If you need respite urgently, you can contact Carer Gateway on 1800 422 737 for emergency respite care. Carer Gateway is the Government hub for carers support and assistance across the country. Carer Gateway service providers can organise for emergency respite services to take over care while you recover.

End Of Life Care

If you are caring for someone who is nearing the end of their life, and you are caring for them at home, there is help and support available.

Palliative Care

Palliative care helps people live as fully and as comfortably as possible with a life-limiting illness. Palliative care is for people of any age. It can be provided in your home, a hospital, a hospice or an aged care (nursing) home. Find out how to get the best care for you and your loved ones.

There are different kinds of palliative care service providers. You may only need one or you may need a few.

A palliative care provider is a health professional who cares for you if you have a life-limiting illness. This could include:

  • your local doctor (GP)
  • community nurse
  • physiotherapist.

A specialist palliative care provider is health professional who has had extra training to give you specialist care if you have a life-limiting illness. These providers can provide that care in many settings including hospices or your home. These health professionals can include:

  • your cancer doctor (oncologist)
  • palliative care nurse
  • counsellor.

A specialist palliative care service is a service provided by a team of specialist palliative care providers. This would be the team looking after all your needs and can include:

  • doctors and specialists
  • nurses
  • social workers
  • physiotherapists
  • occupational and speech therapists
  • psychologists
  • trained volunteers.